General Enquiries
You can contact Service Canada for general enquiries in any one of the following ways:
- Telephone
- In-person
To reach other government offices, visit the Contact Your Government page of the Government
of Canada website.
of Canada website.
Apprenticeship Grants
You can contact the Number
Toll-free: 1-866-742-3644
TTY:1-866-909-9757
Canada Pension Plan (CPP)
Retirement Pension, Disability Benefits, Death Benefit, Children's Benefits, Survivor's Pension
Toll-Free: 1-800-277-9914
TTY: 1-800-255-4786
Callers outside Canada and the United States can call collect: 613-957-1954, Monday to Friday from 8:30 a.m. to 4:30 p.m. Eastern Time.
Employer Contact Centre
Record of Employment (advice, guidance, paper ROE orders), ROE Web and Grants and Contributions Online Services (technical support), Report on Hirings, Work-sharing, Automated Earnings Reporting System (Data Gateway support), and Temporary Foreign Worker Program (excluding the Seasonal Agricultural Workers Program and jobs in Quebec, but including Live-In Caregivers in Quebec).
Toll-free within Canada and the United States: 1-800-367-5693
TTY: 1-855-881-9874
The Employer Contact Centre is available Monday to Friday from 7 a.m. to 8 p.m., Eastern Time.
(Callers outside Canada and the United States can call collect: 506-546-7569, Monday to Friday from 7 a.m. to 4 p.m. Eastern Time.)
Employment Insurance (EI)
Regular Benefits, Maternity and Parental Benefits, Sickness Benefits, Compassionate Care Benefits, Fishing Benefits, Workers and/or Residents Outside Canada, Family Supplement
Toll-Free: 1-800-206-7218
TTY: 1-800-529-3742
If you have documents to add to your EI Claim please send it to your nearest Service Canada Office.
Old Age Security (OAS)
Old Age Security Pension, Allowance Program, Allowance for the Survivor, Guaranteed Income Supplement
Toll-Free: 1-800-277-9914
TTY: 1-800-255-4786
Callers outside Canada and the United States can call collect: 613-957-1954, Monday to Friday from 8:30 a.m. to 4:30 p.m. Eastern Time.
Parents of Murdered or Missing Children - Federal Income Support
This grant is available to eligible parents who have lost income from taking time away from work to cope with the death or disappearance of their child as a result of a probable Criminal Code offence.
Toll-Free: 1 800 O-Canada (1-800-622-6232)
TTY: 1 800-926-9105
Passports
Toll-Free: 1-800-567-6868
TTY: 1-866-255-7655
Social Insurance Number (SIN)
Toll-Free: 1-800-206-7218 (select option "3")
TTY: 1 800-926-9105
Training and Employment
Job Creation Partnerships, Skills Development, Self-Employment, Targeted Wage Subsidies, Youth Employment Strategy
Trustees
Trustees are asked to contact a Regional EI Coordinators for Trustees prior to releasing any dividend.
Wage Earner Protection Program (WEPP)
Toll-Free: 1-866-683-6516
TTY: 1-800-926-9105
General Enquiries
Telephone
Telephone: 1 800 O-Canada (1-800-622-6232)
TTY: 1-800-926-9105
Users in Canada can call toll-free from Monday to Friday, 8:00 a.m. to 5:00 p.m., local time. Information officers offer services in English and in French.
For callers outside Canada, calling 1 800 O-Canada from abroad is also possible.
Source : http://www.servicecanada.gc.ca/eng/common/contactus/