Toll free Humana Medical Providers Contact

Humana Medical Providers Contact

Customer service:

For eligibility/benefits and claims inquiries

1-800-4-HUMANA (1-800-448-6262)

Web specialists:

For help with provider self-service

1-877-845-3480

Provider Relations:

For participation status, requests to join the network, and contract-related questions

1-800-626-2741

Clinical Intake Team (CIT):

For preauthorization requests and notification

1-800-523-0023

Medication Intake Team:

For medication precertification requests

1-866-461-7273

For medication prior authorization, step therapy, quantity limits and medication exceptions

1-800-555-CLIN (1-800-555-2546)

Pharmacy help desk

1-800-865-8715

Pharmacy payment reconciliation help desk

1-866-211-9459

Member help desk

1-800-448-6262

Member prior authorization

1-800-555-2546

Medication Therapy Management

1-888-686-4486

Pharmacy networks

1-888-204-8349

Humana Inc.

500 West Main Street

Louisville, KY 40202

1-800-486-2620